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Use Cases

AI Use Case Atlas

1016 use cases

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01Featured
Use case · Governments and Public Agencies

Court case triage, prioritisation & backlog management

ML classifies cases, predicts duration and prioritises hearings

Human approves every decisionValue: Speed
Use case · Multilateral Development Banks

Fraud & integrity analytics in donor-funded projects

Data analytics on project expenditures

Human approves every decisionValue: Risk management
Use case · Governments and Public Agencies

Tax fraud & evasion detection (e-invoicing / VAT network analytics)

ML over invoice graphs, e-invoicing and third-party data flags evasion, fake invoices and VAT carousel fraud

Human approves every decisionValue: Risk management
02All use cases
  1. Taxpayer virtual assistants / chatbotsPFM, Tax & Customs · Governments and Public AgenciesNatural-language chatbots answering taxpayer queries and guiding filing
    Human approves every decisionValue: Experience
  2. HS classification & valuation assistancePFM, Tax & Customs · Governments and Public AgenciesAI suggests tariff codes and flags undervaluation against reference price databases
    Human approves every decisionValue: Revenue
  3. Customs risk targeting & selectivityPFM, Tax & Customs · Governments and Public AgenciesML scores declarations for inspection lanes, fraud and smuggling risk
    Human approves every decisionValue: Risk management
  4. Risk-based audit case selectionPFM, Tax & Customs · Governments and Public AgenciesPredictive models rank taxpayers/returns by non-compliance probability and expected audit yield
    Human approves every decisionValue: Risk management
  5. Tax fraud & evasion detection (e-invoicing / VAT network analytics)FeaturedPFM, Tax & Customs · Governments and Public AgenciesML over invoice graphs, e-invoicing and third-party data flags evasion, fake invoices and VAT carousel fraud
    Human approves every decisionValue: Risk management
  6. Ecosystem lifetime value & lapse predictionRetail, hospitality & consumer · Private SectorPredicts customer value and lapse at group level
    Human sets the rulesValue: Revenue
  7. Cross-business next-best-offerRetail, hospitality & consumer · Private SectorRecommends offers across formats, e.g. a hotel guest receives restaurant and store offers
    Automated, audited afterValue: Revenue
  8. OT/ICS cyber-security monitoringEnergy, utilities & resources · Private SectorDetects threats on plant control networks
    Human monitors, can haltValue: Risk management
  9. Site demand forecasting & fuel pricingEnergy, utilities & resources · Private SectorForecasts site demand and optimises pump prices
    Human monitors, can haltValue: Revenue
  10. Group-wide customer identity & 360 profileRetail, hospitality & consumer · Private SectorUnifies customer identities across stores, malls, hotels, restaurants and apps
    Human sets the rulesValue: Revenue
  11. Land, lease & licence administrationEnergy, utilities & resources · Private SectorExtracts obligations and dates from leases and licences
    Human approves every decisionValue: Cost
  12. JV cost-recovery, royalty & regulatory reporting automationEnergy, utilities & resources · Private SectorAutomates cost-recovery, royalty and regulatory filings
    Human approves every decisionValue: Cost
  13. Hydrogen, renewables & electrification integration planningEnergy, utilities & resources · Private SectorPlans integration of renewables and hydrogen into operations
    Human approves every decisionValue: Revenue
  14. Flaring reduction & emissions optimisationEnergy, utilities & resources · Private SectorPredicts and reduces flaring events
    Human approves every decisionValue: Risk management
  15. CO2 storage & plume monitoringEnergy, utilities & resources · Private SectorMonitors CO2 plume and storage integrity
    Human approves every decisionValue: Risk management
  16. Loyalty personalisation & convenience-store assortmentEnergy, utilities & resources · Private SectorPersonalises offers and localises store assortment
    Automated, audited afterValue: Revenue
  17. Energy & steam-system optimisationEnergy, utilities & resources · Private SectorOptimises fuel, steam and power across the site
    Human monitors, can haltValue: Cost
  18. Freight & vessel-tracking analyticsEnergy, utilities & resources · Private SectorTracks cargoes and forecasts freight rates
    Human sets the rulesValue: Revenue
  19. Crude selection, blending & supply optimisationEnergy, utilities & resources · Private SectorOptimises crude slate, blending and logistics
    Human approves every decisionValue: Revenue
  20. Crude & product price and demand forecastingEnergy, utilities & resources · Private SectorForecasts prices, cracks and demand from market, shipping and satellite data
    Human approves every decisionValue: Revenue
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